Adam Quan

Adam Quan

Adam Quan is the President of Charlotte IT Solutions, an award-winning provider of managed IT services that serves over 200 businesses and nonprofits in the Southeast region. With an emphasis on excellence, Adam has been instrumental in positioning Charlotte IT Solutions as the go-to provider for organizations looking for simple, yet impactful, IT solutions without an in-house team.

Under Adam Quan’s leadership, Charlotte IT Solutions has grown into a staple in the Southeast IT landscape as well as an innovator and reliable service provider. His strategic vision has propelled Charlotte IT Solutions to the forefront of its industry with an enviable reputation for client satisfaction and excellence. By keeping abreast of technological advancements, we ensure our clients not only remain ready for today but are prepared for what lies ahead – challenges or opportunities

Adam stands out from our competition by offering cutting-edge IT solutions with unparalleled support and through his meticulous cybersecurity services. Charlotte IT Solutions’ tailored solutions reflect Adam’s dedication to comprehensive support, helping businesses thrive in today’s ever-evolving digital environment. Clients continue to entrust Charlotte IT Solutions as their indispensable partner over seventeen years due to Adam Quan’s dedication to delivering cutting-edge IT solutions with outstanding support.

He and his team specialize in providing tailored solutions, helping many small, medium, and growing businesses thrive. With extensive expertise in managing IT and business technologies that not only ensure smooth day-to-day operations but also prepare our clients to adapt and thrive with future technological changes.

One of our core strengths lies in being cybersecurity experts, specializing in preventing security breaches, identity theft, and other cyber threats to ensure a safe digital environment for our clients.

Charlotte IT Solutions offers clients the expertise and support required to effectively manage their business technology infrastructure. For over 17 years, our dedicated team has been at the forefront of managing and supporting IT systems in Carolina businesses, under Adam Quan’s guidance as a key partner who delivers cutting-edge IT solutions with unparalleled support.


How Quarterly Business Reviews Can Help Your Business

quarterly business reviews

QBRs, or (quarterly business reviews) are a useful tool for evaluating the health and performance of your business. These operational reviews provide a clear and comprehensive assessment of the business’s performance over the past 90 days or more. Once you are ready, you can use this information to improve different aspects of your business. Unfortunately, many businesses don’t get the best out of their QBRs. Perhaps, it could be that the QBR isn’t very strong, to begin with. (more…)

Read More

What is an MSSP?

what is an mssp

Business security is more than just locks and a security system. Your most valuable asset isn’t always the products you sell but the information you have. There’s a large market for stolen information obtained through data breaches. Whether it is personal records, financial accounts, or usernames and passwords, this kind of information is worth a fortune to outsiders, and you need to protect it. As your business grows, so will the amount of information you obtain, which puts you at greater risk of cyber hacks. But no matter the size of your business, how long you’ve been operational, or what kinds of products you sell, you will always be a target.

That is why you need to do what you can to protect your business’s intellectual properties and customer data. One of the best ways to do this affordably is with an MSSP. But what is an MSSP? Here’s what you need to know. (more…)

Read More

How to Prevent Data Leaks. Our Top Tips:

how to prevent data leaks

Any kind of data breach for a business can bring about catastrophic results. According to Ponemon Institute’s Cost of a Data Breach survey, 2020 saw $3.86 million in lost assets from data breaches alone (with numbers for 2021 indicating growth to over $4 million), and the average data breach costs a small business around $108,000, due to the ramifications of losing customer information. This can be from loss of business, lawsuits, and other financial obligations. As you can see, such a data breach can be devastating to any kind of business. Even if you’re able to stay afloat following the loss of company and customer data, it can take years to recover from the attack. That is exactly why you need to know how to prevent data leaks in your place of business. (more…)

Read More

Breaking Down the Top Cloud-Based Backup Services

cloud-based backup services

In modern business, data is the name of the game. And data doesn’t simply represent your customers and their financial information. While this is part of it, the more information you have on your target audience, customer profile, email list, and other marketing insights, the better off your company will be. You will better understand what your potential customers do, who they are, and how you can sell to them. This information is worth its weight in gold, yet it’s all for not if you lose the data.

Whether it is due to a failed hard drive, a crashed network, a virus, or some other issue, the loss of this information can prove devastating. That is exactly why you need to take advantage of cloud-based backup service. Cloud-based backup services ensure you’re always able to save your valuable information, so no matter what happens to your immediate data, you can retrieve it. And yet, with so many services out there, which one might prove beneficial to you and your business? (more…)

Read More

What is Multi-Factor Authentication, and Does Your Small Business Need it?

what is multi-factor authentication

Data security has never been more important than it is right now. Skilled cybercriminals can infiltrate anything connected to the Internet. This doesn’t just include your computer, but your home’s smart doorbell, the office Wi-Fi printer, and even cloud storage. However, you don’t need to fret or worry, just as long as you take cyber security seriously. While Charlotte IT Solutions is here to assist you with setting up security measures to protect your business, there are steps you can take on your own to better safeguard your own personal data and your company’s. One of the best ways to do this is with what is known as multi-factor authentication. What is multifactor authentication? Here is what you need to know and how it can prove helpful in elevating your level of protection while connected to the Internet. (more…)

Read More