Adam Quan

Adam Quan

Adam Quan is the President of Charlotte IT Solutions, an award-winning provider of managed IT services that serves over 200 businesses and nonprofits in the Southeast region. With an emphasis on excellence, Adam has been instrumental in positioning Charlotte IT Solutions as the go-to provider for organizations looking for simple, yet impactful, IT solutions without an in-house team.

Under Adam Quan’s leadership, Charlotte IT Solutions has grown into a staple in the Southeast IT landscape as well as an innovator and reliable service provider. His strategic vision has propelled Charlotte IT Solutions to the forefront of its industry with an enviable reputation for client satisfaction and excellence. By keeping abreast of technological advancements, we ensure our clients not only remain ready for today but are prepared for what lies ahead – challenges or opportunities

Adam stands out from our competition by offering cutting-edge IT solutions with unparalleled support and through his meticulous cybersecurity services. Charlotte IT Solutions’ tailored solutions reflect Adam’s dedication to comprehensive support, helping businesses thrive in today’s ever-evolving digital environment. Clients continue to entrust Charlotte IT Solutions as their indispensable partner over seventeen years due to Adam Quan’s dedication to delivering cutting-edge IT solutions with outstanding support.

He and his team specialize in providing tailored solutions, helping many small, medium, and growing businesses thrive. With extensive expertise in managing IT and business technologies that not only ensure smooth day-to-day operations but also prepare our clients to adapt and thrive with future technological changes.

One of our core strengths lies in being cybersecurity experts, specializing in preventing security breaches, identity theft, and other cyber threats to ensure a safe digital environment for our clients.

Charlotte IT Solutions offers clients the expertise and support required to effectively manage their business technology infrastructure. For over 17 years, our dedicated team has been at the forefront of managing and supporting IT systems in Carolina businesses, under Adam Quan’s guidance as a key partner who delivers cutting-edge IT solutions with unparalleled support.


How To Better Utilize Technology for Onboarding and Offboarding Processes

technology onboarding and offboarding process

No matter what industry you are in, technology is essential to your company’s smooth operation. Even the most established business owners must embrace technology advancements to remain competitive and offer the best service possible to their customers. Technology plays a major role in almost every aspect of running a business. However, the technology onboarding and offboarding process are still areas that need improvement. Let’s look at what managed service providers can do for you. (more…)

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MSP vs Internal IT: Which is Right for You?

msp vs internal it

Key Takeaways:

  • Essentiality of IT Support: Businesses must first determine their individual IT support requirements before proceeding further with any business operations or transactions online.
  • Comparative IT Support Models: There are various IT support models, including internal IT support and managed service provider (MSP) options.
  • Advantages of Managed Service Providers (MSPs): Explore the advantages of choosing Managed Service Providers (MSPs) over internal IT support or break-fix models for your business.

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How to Interview an IT Provider? Let us Breakdown For You!

how to interview an IT provider

Technology is used by companies to manage different aspects of their businesses. Online systems can do almost everything, from sales and marketing to purchasing or payroll. The business flow can be disrupted if any of these systems fail, which can lead to loss of customers or profits. You need a reliable IT service provider to prevent and fix such problems. If you are wondering how to interview an IT Provider or where to begin, don’t worry! We’ve got you covered. (more…)

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Top 5 MSP Red Flags To Avoid As a Business Owner

msp red flags

Today, all businesses rely heavily on IT support. Some have their own in-house IT experts, while many others choose to hire managed service providers, or MSPs, to perform specific IT functions for their company. These services are needed to oversee the office hardware and software and stay ahead of the competition. Like all industries, there are a few MSP red flags to avoid when hiring a professional.

You wouldn’t believe it would be difficult to find reliable IT support services for your business with all of the options available. The world we live in is almost entirely digital, which means that tech services are readily available. As the IT industry grows, so do the red flags. It is difficult to find reliable service providers who will provide the high-quality service you require.

These  MSP red flags are important to know and what you can do to avoid them as a business owner. Continue reading to learn more.

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A Second Look at Your Hybrid Workforce

hybrid workforce

As part of the solution to the pandemic, many companies have moved from traditional offices to a hybrid workforce model over the past two years. Many employees are returning to work, but there is limited physical capacity, so many companies will need to adjust to accommodate everyone. A hybrid workforce can be a long-term solution for many businesses down the road. (more…)

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