Business Application Management

The last few years have vastly changed the IT landscape for small and medium-sized businesses, with more opportunities now available that were previously inaccessible.

This enables smaller businesses to expand their business functions in ways that allow them to compete with large corporations. And a lot of that comes down to the advantages that application management services can provide.

Here at Charlotte IT Solutions, we have specialized our services to help these kinds of businesses achieve greater business objectives while at the same time simplifying and streamlining their IT infrastructure.

We also fully understand the business challenges that different highly regulated industries have to deal with in order to avoid compliance issues.

Cyber Security threats and malware have grown from minor breaches of data to the full-on monetization of your business. Hackers now aim to not only use malware to breach your system but also to sell or possibly hold your data for ransom.

You never know what kind of threat you may face and what it might do to your business, so securing your data and IT infrastructure should be one the main cornerstones of running any successful business.

At Charlotte IT Solutions, our IT security services will help bolster the IT security of your business and protect your investment from any unwanted security risks.

We will build a fleshed-out IT security strategy that suits the needs of your business so that your investment stays protected both from inside and outside threats to your company.

Application management involves all the processes from the initial development process to installation, maintenance, upgrade, and end-of-life management. And how you handle this process for your key business applications will make a huge difference in your ROI and competitiveness.

Large corporations will have dedicated teams and application owners whose primary duty is to look for continuous integration improvements to deal with new business challenges.

But that’s a luxury that smaller organizations simply can’t afford.

That’s why we have built out an application management process specifically designed for small and medium-sized businesses. It allows them to achieve the same service levels and business growth as large corporations without the need for hiring an in-house team.

We have also provided support to many industries with highly specialized business applications like dental, health care, education, manufacturing, legal, and financial management services.

A lot of business owners look at a specific service operation function and the applications needed to fully support it and then assume that once an application is in place, everything will work smoothly.

However, implementing an application management system and strategy involves a lot more than that. It has to ensure your business applications perform in a way that consistently and continuously improve to match your growth expectations and technological changes.

As part of our application management packages, we can offer a continuous assessment where we meet with business users and other key stakeholders to find out any pain points and improvements that could boost productivity and efficiency.

It’s a key part of ensuring that you always achieve maximum return on investment, especially from enterprise and customer relationship management tools.

All this effort and investment into continuous improvement and application development is essential for achieving continued business success and higher levels of competitiveness.

With so many business applications available to companies these days, it’s difficult for smaller organizations to use those systems in a way that makes them stand out. And that is especially the case when small businesses are trying to compete with large corporations.

What we aim to provide clients with our application management packages is a solution that aims to improve the user experience and provide a more effective and efficient solution.

In order to do that, we look at every business function and process to see how it aligns with the systems you’re using to support them. More often than not, there are plenty of opportunities to make use of additional existing features.

Alternatively, we can work with your teams to come up with custom solutions. This kind of application management approach can help you stand out in the crowd, and by making many small improvements to your systems, the end user experience will drastically improve.

And when your employees find it easier to do their jobs with continuously improving systems, then you will achieve higher levels of productivity and competitiveness.

Our application management team provides the same level of commitment to all clients, and this goes beyond just demonstrating technical expertise. We take a carefully planned approach and come up with tailored service solutions to suit your needs and budget.