What are the Real Causes of IT Downtime?

causes of it downtime

Key Takeaways:

  • Prevent IT Downtime by Avoiding System Overload: Overloading your network can lead to complete shutdowns. To prevent this, it’s essential to calculate the necessary bandwidth for your devices.
  • Manage Network Users to Prevent Bottlenecks: Too many devices connected to the network can bottleneck data flow and crash the system.
  • Execute Updates Carefully to Avoid Downtime: Poorly executed updates can cause IT downtime. Instead of releasing updates all at once, a gradual “drip” release allows for thorough testing and reduces the risk of crashes during a major rollout.

Downtime. Is there a worse word to hear when running a business? It means things come to a halt, and nothing is moving forward. As is the case with any other downtime, IT downtime is something you want to avoid. It can bring your entire network, website, and everything else associated with an Internet connection to a crashing stop. When this happens, it means no online sales, website visitors won’t be able to reach you, and even in-person sales may be blocked if you can’t access the Internet for credit card readers. Essentially, it is a complete nightmare. To avoid such an issue, you need to know what causes IT downtime.
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What is a Virtual CIO and Why Do You Need One?

What is a Virtual CIO

Key Takeaways:

  • Cost-Effective IT Management: A Virtual CIO (VCIO) offers businesses the expertise of a Chief Information Officer without the need to hire a full-time employee. This approach saves money while ensuring that IT infrastructure is managed effectively and securely.
  • Expert Guidance and Support: A VCIO provides critical insights into selecting the right software, hardware, and security measures for your business. They also offer real-time support to resolve any IT issues, minimizing the risk of downtime and potential security breaches.
  • Enhanced Vendor Relationships: A VCIO can leverage its industry experience to help businesses establish and maintain valuable relationships with key vendors, improving operational efficiency and potentially boosting sales through targeted insights and strategies.

As a growing business, you may not have the use of a full-time board of directors. And even if you do, there are probably some positions you either don’t have the budget for a full-time, salary employee, or you just don’t need to have them on staff. At least not yet. One such individual is the Chief Information Officer. (more…)

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Top 5 Benefits of Small Business IT Consulting Services

IT Consulting Services

Small businesses have the challenge of creating their own niche while being competitive in their industry. To do this, having the most up-to-date technologies and systems in place is key. That usually means having a dedicated IT staff to keep things operational. While this sounds great in concept, many small businesses do not have the resources to handle a fully-staffed IT department. In these instances, utilizing the expertise of a small business IT consulting services team can help alleviate the problem.

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What Is The Difference Between Computer Repair and Support Companies?

difference between computer repair and support

Computer repair and computer support are two terms that sound like the same service. However, there are a few differences computer repair and support and in the services that they both provide.While you’ll likely speak with a competent professional when you call either type of service, you may not be able to receive certain on-site, remote, or product-specific help depending on who you call.

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Top 5 MSP Red Flags To Avoid As a Business Owner

msp red flags

Today, all businesses rely heavily on IT support. Some have their own in-house IT experts, while many others choose to hire managed service providers, or MSPs, to perform specific IT functions for their company. These services are needed to oversee the office hardware and software and stay ahead of the competition. Like all industries, there are a few MSP red flags to avoid when hiring a professional.

You wouldn’t believe it would be difficult to find reliable IT support services for your business with all of the options available. The world we live in is almost entirely digital, which means that tech services are readily available. As the IT industry grows, so do the red flags. It is difficult to find reliable service providers who will provide the high-quality service you require.

These  MSP red flags are important to know and what you can do to avoid them as a business owner. Continue reading to learn more.

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