Managed IT Services

Another major benefit of outsourcing managed IT services is that it’s easy to gain more support services as your company grows. Normally, businesses have to carefully plan the expansion of all their support teams and services to take on new clients. 

That can cause delays and added costs that slow down business growth. 

But when you have an outsourcing partner with large teams of analysts, engineers, consultants, and project managers, all it takes is a call to upgrade your services. 

And if you have a new project that requires new technology, then you don’t have to wait until you find the right staff or train your in-house team.

Ultimately, having a managed IT services provider on your side will provide you with a significant boost of operational efficiency. You won’t have to manage in-house teams, as we can take care of all your systems through remote monitoring. 

We can also take care of all your mobile device management for salespeople who are constantly on the go. 

And when you do run into problems, we can provide on-site support for hardware failures that can’t be fixed remotely. 

As one of the leading managed services providers for small and mid-size businesses in the Carolinas, our team can provide you with all the support you need to take on complex hardware and system upgrades. 

Our team will work with you to guide you through the research and planning phase before coming up with ideal solutions. This step alone can drastically improve the ROI of every project you take on. 

Whether it’s a cloud-based disaster recovery solution or a complete upgrade to your office network and phone systems, we’ll make sure that your budget is spent as effectively as possible.

Our managed security services team can also ensure that you have all the necessary safeguards in place to comply with industry regulations. Whether you operate in the healthcare, dental, financial, legal, or educational sectors, our team has the experience needed to ensure you achieve and maintain full compliance. 

A dedicated network operations center will also actively monitor your systems for external threats. And if you encounter a worst-case situation like fire, flooding, or theft of data storage, then we can initiate a disaster recovery plan that ensures you don’t suffer more downtime than needed.

With the support to improve your IT systems and overall productivity at an affordable price, you’ll be able to stand out from your competitors and ensure that you serve your customers better and more efficiently. 

Even small businesses can now take full advantage of the efficiencies that come with advanced cloud services. And with a faster and more dependable service, you’ll also be able to take on more clients with your existing employees.

When you don’t have to manage an in-house team or worry about providing enough support for sick leave or a sudden increase in IT issues, you can focus on running your business for growth rather than having all the stress associated with managing business technology services.

Our team will monitor systems proactively and provide you with regular reports on how well they are supporting your business or where opportunities exist for improvements. 

Whether that’s moving to different cloud services or finding a new accounting system to provide better regulatory compliance, our team will remove as much management overhead as possible.

Technology often moves quicker than most people can keep up with. In the business world, new technologies can help your business operate cost-effectively and efficiently. Our engineers are here to help with your IT strategy planning so that you plan to make the most of the technologies of today and tomorrow in accordance with your business needs and goals.

Hiring a Chief Information Officer simply doesn’t make sense for small companies. But that doesn’t mean you have to cope without that level of support. As a managed services provider, we can be your virtual CIO to help you with strategic IT planning, assessing vendors and their service level agreement, and even helping you with annual IT budget planning.

Whether we’re at your business location or away from your business, we can offer you IT support when you need it to help address any IT troubles you may run into. IT issues happen when you least expect them to, and we’re there to help make sure your business isn’t blind-sighted.